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Up to 2-year Warranty of all cleaning machines. Complete set of spare parts in stock. Only at sanitmax.com
Our goal is to constantly improve and enhance our products and services, striving for the utmost customer satisfaction.
SM18H Heated Carpet Cleaning Machine - Dual-Tank Professional Carpet Extractor
We will use this at our dealership. Seems to be well built and does a good job!
We love the quality of the product. You can put it in your hand and know that it will last for many years to come.
I got tired of underperforming machines marketed for residential use and purchased this unit because it was less than half the price of competitors with the same function/power. The unit arrived quickly and was easy to assemble. Day one I cleaned a wool lounge chair, mattress and two sofas and all came out looking good as new. A suggestion to Santimax, while I understand this issue is par for the corse when it comes to extracting machines with heat but far more needs to be done to cover the metal connectors in the hot water line. I burnt myself multiple times just bumping my forearm against it. And the velcro wool cover piece is completely useless and slides down. I could never loan my machine out because its too easy to bump into one of those connectors and get burnt. Not to mention expecting employees to use the machine would. be like a punishment. Its a law suit waiting to happen. Again, I know pretty much all the other extracting machines out there are the same way. If Santimax put in the time effort and expense to design and fabricate a substantial way to prevent contact with those hot parts, they would be superstars.
Other than that, my only negatives are upon arrival missing a screw to connect the handle then a screw pulled right out of the socket, and stripped off the threads because the screws do not extend deep into the threads to hold. Longer screws for the handle assembly are necessary. And a slow drip leak from the location where the hot water tube enters the vacuum tube nearest the connection to the machine. But to be honest, not deal breakers for me.
I’m so glad I bought this backpack vacuum cleaner. Compared to my Dyson at home, its biggest feature is that it can reach almost every corner of the room: air vents, curtains, gaps behind the TV cabinet… even the chandelier on the second floor. Plus, wearing it doesn’t feel tiring at all. I think I’ll probably use it about once a week, so considering that, it’s really a great investment.
