I got tired of underperforming machines marketed for residential use and purchased this unit because it was less than half the price of competitors with the same function/power. The unit arrived quickly and was easy to assemble. Day one I cleaned a wool lounge chair, mattress and two sofas and all came out looking good as new. A suggestion to Santimax, while I understand this issue is par for the corse when it comes to extracting machines with heat but far more needs to be done to cover the metal connectors in the hot water line. I burnt myself multiple times just bumping my forearm against it. And the velcro wool cover piece is completely useless and slides down. I could never loan my machine out because its too easy to bump into one of those connectors and get burnt. Not to mention expecting employees to use the machine would. be like a punishment. Its a law suit waiting to happen. Again, I know pretty much all the other extracting machines out there are the same way. If Santimax put in the time effort and expense to design and fabricate a substantial way to prevent contact with those hot parts, they would be superstars.
Other than that, my only negatives are upon arrival missing a screw to connect the handle then a screw pulled right out of the socket, and stripped off the threads because the screws do not extend deep into the threads to hold. Longer screws for the handle assembly are necessary. And a slow drip leak from the location where the hot water tube enters the vacuum tube nearest the connection to the machine. But to be honest, not deal breakers for me.
I’m so glad I bought this backpack vacuum cleaner. Compared to my Dyson at home, its biggest feature is that it can reach almost every corner of the room: air vents, curtains, gaps behind the TV cabinet… even the chandelier on the second floor. Plus, wearing it doesn’t feel tiring at all. I think I’ll probably use it about once a week, so considering that, it’s really a great investment.
Just received the SM421AC, and it looks fantastic! 💪 It’s really powerful. I used it to clean the backyard floor. Initially, I used the Black Burnishing Pad, but later realized that a brush works better on the concrete surface. Next, I plan to use it to wax the house floors. I hope it works just as well.
In our industrial setting, we need a scrubber that can handle tough jobs1. The SM860 is built like a tank and performs flawlessly. Our epoxy floors have never looked better.
The backpack design of the SM05 is a game-changer! I can easily move around tight spaces in my store without dragging a bulky vacuum. It’s lightweight and doesn’t strain my back.
Highly recommended for people who need to clean tight spaces